Competition is a common phenomenon in business worldwide. Therefore, customers always rate you and judge you ! Business rank is a scientific index to show the performance of your business. On the one hand, business ranking makes the competition more attractive for the benefit of customers, and on the other hand, it makes your business growth smart.
TQM summarizes the quality of your services and goods in two very simple words:
"Customer Satisfaction"
TQM is a process that consists of several activities to succes!
TQM helps your business to continuously identify errors in your services and goods in order to planning and fix it!
TQM improves the customer experience through receiving quality goods and services!
TQM keeps employees accountable to help your business grow up countniously!
TQM not only increases the satisfaction of the organization's external customers (your buyers and suppliers)! It also increases the satisfaction of internal customers of the organization (your employees)!
Please combine respect for customers' rights with providing quality service/goods and turn them into a loyal legion! In such a situation, your business rank will gradually grow up and you will stand out from your competitors!
Don't forget that new customers will search for your name! Good luck!